The Practice Manager
Mrs. Mary Herbert has been with the practice since 1984 and has held the post of Practice Manager since 1992. She aims to co-ordinate the smooth running of the team and keep the surgery standing.
Reception and Office Staff
Ms Karen Berridge, who has been with the practice since 1993, leads our team of Receptionists and Secretaries. We aim to provide a pleasant and approachable face for the practice. The receptionists work within guidelines agreed by the Doctors, Nurses and Practice Manager.
The job of the receptionist is a very complex one and can be extremely stressful. Please try and remember they are only human.
Nurses
We have five Practice Nurses, Sister B Bell, Sister C Emery, Sister J Neale, Sister R Thomas and Sister T Greenway, who are all Registered General Nurses, fully trained to handle all the nursing duties generated by General Practice. These include Ear syringing, Cervical smears, Removal of Stitches, Dressings, Blood Pressure Checks, Pill Checks, HRT Checks, Asthma and Heart Disease Checks, Well Person Check-ups, Travel and Childhood Immunisations and advice on other medical matters.
The nurses are assisted by a Health Care Assistants, Mrs S Barber and Mrs J Witt who have received in-house training and who can check blood pressures, record ECG's and carry out new patient medical checks.
Health Visitors
We work with a team of Health Visitors who are trained nurses with experience as diverse as the stars and have gained further qualifications associated with Child Health and Development. They work closely with families that have children under 5 years of age.
If you have a problem and you are not sure in which direction you should go, then contact one of the Health Visitors on their direct line (01743) 452300.
Community Nurses
Our team of District Nurses, lead by Sister Sandra Parkes, provides care for housebound patients in their own home when necessary. You can contact them on (01743) 232749 between 8.30 am and 3.30 pm 7 days a week, or after 4 pm on (01743) 353803. There is a twilight service between 7.00 pm and 11.00 pm. Messages on the answer-phone are listened to at 9.00 am, 1.00 pm and 3.30 pm.
Midwives
Our expectant mums are cared for both ante-natally and post-natally with the help of a team of Midwives who are based at the Royal Shrewsbury Hospital. They visit pregnant and new mums at home and also come to the surgery for our weekly antenatal clinics. You can contact them directly by phoning the hospital on (01743) 261000 and asking for the Community Midwives.
Carers' Support Worker
If you help to look after a parent, partner or child with health needs, a relative or friend who may be frail or ill or has a disability and is unable to look after themselves, then you are an informal carer. We have a support worker, Mrs Sue Brown works at the surgery three days a week to give advice and support to informal carers. She can either be contacted through the reception staff or on her mobile number 07881818403 (Tuesdays Wednesdays and Thursdays only).
